PRIVACY POLICY
BWP (Build Web Pro)
Effective Date: February 14, 2026
Last Updated: February 14, 2026
Table of Contents
Introduction
Welcome to BWP (Build Web Pro), referred to as “BWP,” “we,” “us,” or “our” throughout this Privacy Policy. We are committed to protecting your privacy and ensuring the security of your personal information.
This Privacy Policy explains how we collect, use, store, share, and protect your personal information when you:
- Visit our website
- Use our services (website development, email hosting, support)
- Subscribe to our newsletter (free or paid tier)
- Communicate with us via email, WhatsApp, or other channels
- Make payments for our services
By using our services or providing us with your information, you agree to the terms outlined in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our services.
Information We Collect
Information You Provide Directly
We collect information that you voluntarily provide to us when you:
Contact Forms & Inquiries
Full name
Email address
Phone number / WhatsApp number
Business name and type
Message content and any attachments
Newsletter Subscription
Email address
Name
Business type (optional)
Subscription tier preference (Free or Pro)
Service Orders & Accounts
Full name and business details
Contact information (email, phone, address)
Payment information (processed securely via third-party payment gateways)
Website content, branding materials, and preferences
Domain name and hosting requirements
Information Collected Automatically
When you visit our website, we may automatically collect certain technical information:
- IP address and approximate geographic location
- Browser type and version
- Device type and operating system
- Pages visited, time spent on pages, and navigation patterns
- Referring website or source
- Date and time of visit
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small text files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and performance
- Deliver relevant content and advertisements
You can control cookie settings through your browser. However, disabling cookies may limit certain features of our website.
How We Use Your Information
We use the collected information for the following purposes:
Service Delivery
- Provide website development, email hosting, and related services
- Process and fulfill orders
- Deliver customer support and technical assistance
- Manage your account and subscriptions
Communication
- Respond to your inquiries and requests
- Send service-related notifications and updates
- Deliver newsletters, articles, and promotional content (with your consent)
- Send important notices about policy changes or service interruptions
Payment Processing
- Process payments and prevent fraud
- Issue invoices and receipts
- Manage billing and renewal reminders
Analytics and Improvement
- Analyze website usage and user behavior
- Improve our services, products, and website experience
- Conduct research and develop new features
- Monitor and troubleshoot technical issues
Marketing and Personalization
- Send targeted marketing communications based on your interests
- Provide personalized content recommendations
- Offer special promotions and discounts
Legal Compliance
- Comply with legal obligations and regulatory requirements
- Enforce our Terms of Service
- Protect against fraud, abuse, and security threats
- Respond to legal requests from authorities
How We Share Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:
Service Providers
We work with trusted third-party service providers who assist us in operating our business:
- Email Marketing Platforms: ConvertKit, Brevo, or similar services for newsletter delivery
- Payment Processors: Midtrans, Xendit, or other secure payment gateways
- Hosting Providers: For website and data hosting
- Analytics Services: Google Analytics or similar tools
- Communication Tools: WhatsApp Business, email services
These service providers are contractually obligated to protect your information and use it only for the specific purposes we authorize.
Legal Requirements
We may disclose your information if required by law or in response to:
- Valid legal processes (court orders, subpoenas, warrants)
- Government or regulatory requests
- Protection of our legal rights and property
- Investigation of fraud or security issues
Business Transfers
In the event of a merger, acquisition, reorganization, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change and provide options regarding your information.
With Your Consent
We may share your information with other third parties when you explicitly consent to such sharing.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
Security Measures
- Encryption: SSL/TLS encryption for data transmission
- Secure Storage: Encrypted databases and secure servers
- Access Controls: Limited access to personal information on a need-to-know basis
- Regular Audits: Periodic security assessments and updates
- Secure Payment Processing: PCI-DSS compliant payment gateways
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Retention Periods
- Active Customers: Duration of service relationship plus 1 year
- Newsletter Subscribers: Until you unsubscribe
- Inquiry Forms: 2 years from last contact
- Payment Records: 7 years for tax and accounting purposes
- Analytics Data: 26 months (aligned with Google Analytics)
Data Deletion
After the retention period expires, we will:
- Securely delete or anonymize your personal information
- Remove identifiable information from backups within 90 days
- Retain only aggregated, non-identifiable data for statistical purposes
Your Rights and Choices
You have certain rights regarding your personal information. We respect these rights and provide mechanisms for you to exercise them.
Access and Portability
- Request a copy of the personal information we hold about you
- Receive your data in a structured, commonly used format
Correction and Update
- Update or correct inaccurate or incomplete information
- Request changes to your account details
Deletion
- Request deletion of your personal information
- Note: We may retain certain information as required by law or for legitimate business purposes
Opt-Out of Marketing
- Unsubscribe from marketing emails via the link in each email
- Contact us to opt out of other marketing communications
- Note: You will still receive essential service-related communications
Restriction and Objection
- Request restriction of processing in certain circumstances
- Object to processing based on legitimate interests
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
- Email: hello@bwpinovasi.com
- WhatsApp: +6285156709485
We will respond to your request within 30 days. For complex requests, we may extend this period by an additional 30 days with notification.
Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will take steps to delete such information from our systems.
International Data Transfers
Your information may be transferred to and processed in countries other than Indonesia. These countries may have different data protection laws.
When we transfer your information internationally, we ensure appropriate safeguards are in place, such as:
- Standard contractual clauses approved by relevant authorities
- Adequacy decisions recognizing equivalent data protection
- Your explicit consent where required
Third-Party Links
Our website may contain links to third-party websites, services, or applications. This Privacy Policy does not apply to those third parties.
We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make changes:
- We will update the “Last Updated” date at the top of this policy
- We will notify you via email or prominent notice on our website for material changes
- We may request your consent for significant changes affecting how we use your information
We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
BWP (Business Website Professional)
- Email: hello@bwpinovasi.com
- WhatsApp: +6285156709485
- Website: https://bwpinovasi.com/contact
- Address: Miliran UH2 no 228 Yogyakarta, Indonesia
Response Time: We aim to respond to all privacy-related inquiries within 48 hours during business days.
Consent
By using our services, visiting our website, or providing us with your information, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.
You may withdraw your consent at any time by:
- Unsubscribing from our communications
- Requesting deletion of your account and data
- Contacting us directly
Please note that withdrawing consent may affect our ability to provide certain services to you.
BWP (Build Web Pro)
By using BWP’s services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy.
Thank you for trusting BWP with your business needs.
We are committed to protecting your privacy and providing excellent service.
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Last Updated: February 14, 2026 | Version 1.0